What are the differences between an auto transport broker vs. an auto hauler

Why choose an auto hauler over an auto transport broker

When you are in the market to ship a car, an actual car carrier may be the way to go versus using an auto transport broker. Your car is often the second most valuable asset you have after your house and deciding which company to trust to deliver your vehicle can be a stressful undertaking and is a decision not to be taken lightly. Simply getting from point A to point B is a concern, but safety, speed, cost, customer service, and reliability are all factors you need to weigh when making your vehicle hauling choice.

When doing research online in auto transport companies you will find a mix of brokers and auto transport companies, but which should you choose? A broker is a company that sells your auto transport order, whereas an auto carrier will ship your car themselves. There are pros and cons to each, but the following article will hopefully make it easier to decide which is right for you.


The biggest benefit of using a broker for car shipping is selection. A transport broker, however, will not be the company that ends up shipping your car. Brokers will call carriers and sell your transport order to them, gathering quotes and going for the one that allows them to maximize their profits.

Brokers can’t guarantee when your car will be picked up. The broker pays the carriers they hire to transport your vehicle very little money, and sometimes has difficulty finding someone willing to do it for the amount offered. Brokers often can’t guarantee dates unless the auto shipper they contract with is willing to do so. In some cases this will substantially delay the pickup of your vehicle and in the worst case scenario; the car will not be picked up at all because there isn’t an auto hauler willing to do it for the fee they are getting paid by the auto transport broker.
After the job is passed on to the carrier, the broker steps out of the picture. If a problem arises with either pickup or delivery of your vehicle, it is on you to deal with the company the broker has pawned your car off to. This can be a serious headache for you and be the cause of unneeded stress and anxiety as you try to figure out who at the company the broker contracted with you need to speak to about your transport order.

An auto transport broker arranges shipments and acts as the agent between customers and shippers. The transport quote you get from the broker may not include all the fees the carrier may impose, and may be a terminal-to-terminal quote, not door-to-door, which means you will have to get your vehicle to a terminal for it to be picked up and pick it up from a terminal once it is delivered. This can increase the transport time and cost as the terminal may charge storage fees while it has your car.

car transport service

A J&S Transportation car hauler heading down a highway with a load of vehicles.

Auto Haulers

If you book your transport with an actual car transporter you deal with them directly. This eliminates the middleman. The carrier will be the people you speak to from the beginning and who will take your car from point A to point B. You will have direct contact with the people you’ve entrusted with your vehicle. If there is a problem with pickup, you know who to call.

Any reputable transporter will offer an instant quote, which will allow you to compare apples-to-apples, and more often than not the price quoted is the price you will pay. Also, the pickup and delivery dates can be more accurately estimated since you’ll be speaking directly with the company who will ship your car.

If time is of the essence and you need your car shipped sooner rather than later, it’s often best to work with an car delivery service with its own fleet of trucks. A transport company will do their best to pick up your vehicle at your home or office and deliver it to your door at the destination point. However, depending on your neighborhood, street layout and local ordinances, this option isn’t always available. In that case the transporter may ask to meet you at another location which is safe and convenient for you with a parking lot large enough to accommodate the transport truck.

There are big differences between auto transport brokers and auto transport carriers. It’s important to know exactly what sort of service you’re buying, so do your homework before deciding if you want to use a broker or a transporter. Make sure you are dealing with the type of company you prefer and check out each company thoroughly before making your decision before signing any contracts. A little research before deciding on who you want to transport your car can save you a lot of worry and headache.

J&S Transportation
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Hassle free nationwide auto transport

J&S Transportation will:

  • Provide Door-to-door service whenever possible
  • Always let you know where your vehicle is during transport
  • Transport your vehicle safely and quickly
  • Transport your vehicle on our trucks whenever possible

You can relax as we stay in touch:

  • You will get an on-call phone number and an e-mail address for one of the dispatchers so you have a personal contact
  • You will be e-mailed or called to update the status of your vehicle, from the day you book online to delivery.
  • Your vehicle will be tracked throughout the shipping process with GPS tracking systems in our trucks

Find out how much would it cost to transport your vehicle straight to your door


Examples of vehicle shipments:

Quote Date Pickup Delivery Vehicle type
$1175 August 28 Las Vegas, NV Ashburn, VA Car
$1031 August 24 Athol, ID Ashburn, VA Car
$1832 August 23 Buckeye, AZ Ashburn, VA Large SUV / Truck
$615 August 22 Ashburn, VA Waycross, GA Car

Safely transported over 235,000+ vehicles! Take a look at our auto transport reviews from actual customers in their own words:

auto transport "Jim Harrer of Chicago, IL, recently had us transport his 2008 Saturn Vue XR from Rapid City, SD, to his home. This is what he has to say about having his vehicle shipped by J&S: "Just received my car and wanted to let you know I'm extremely happy with the whole process. The driver was great with updating me on his ETA, and he was courteous and professional. You guys run a tight ship. Thanks again!" ..." Read more >>
auto transport "Carol Sherwood of San Diego, CA, needed to ship her daughter’s car, a 2007 Honda Accord, from Portland, OR, to Boston, MA. She didn’t have any experience with the auto transport industry and didn’t know what to expect. She found J&S following the recommendation from a car dealership. J&S’s crew took it from there. “My daughter lives in Boston. This was her car, but my son was using it in Portland. He got a truck and so we decided to ship her car to instead selling it,” says Carol..." Read more >>

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