Broker vs. Auto Hauler

  • J&S owns its own trucks

Why choose an auto hauler over an auto transport broker

When you are in the market to ship a car, an actual car carrier may be the way to go versus using an auto transport broker. Your car is often the second most valuable asset you have after your house and deciding which company to trust to deliver your vehicle can be a stressful undertaking and is a decision not to be taken lightly. Simply getting from point A to point B is a concern, but safety, speed, cost, customer service, and reliability are all factors you need to weigh when making your vehicle hauling choice.

When doing research online in auto transport companies you will find a mix of brokers and auto transport companies, but which should you choose? A broker is a company that sells your auto transport order, whereas an auto carrier will ship your car themselves. There are pros and cons to each, but the following article will hopefully make it easier to decide which is right for you.

Brokers

The biggest benefit of using a broker for car shipping is selection. A transport broker, however, will not be the company that ends up shipping your car. Brokers will call carriers and sell your transport order to them, gathering quotes and going for the one that allows them to maximize their profits.

Brokers can’t guarantee when your car will be picked up. The broker pays the carriers they hire to transport your vehicle very little money, and sometimes has difficulty finding someone willing to do it for the amount offered. Brokers often can’t guarantee dates unless the auto shipper they contract with is willing to do so. In some cases this will substantially delay the pickup of your vehicle and in the worst case scenario; the car will not be picked up at all because there isn’t an auto hauler willing to do it for the fee they are getting paid by the auto transport broker.
After the job is passed on to the carrier, the broker steps out of the picture. If a problem arises with either pickup or delivery of your vehicle, it is on you to deal with the company the broker has pawned your car off to. This can be a serious headache for you and be the cause of unneeded stress and anxiety as you try to figure out who at the company the broker contracted with you need to speak to about your transport order.

An auto transport broker arranges shipments and acts as the agent between customers and shippers. The transport quote you get from the broker may not include all the fees the carrier may impose, and may be a terminal-to-terminal quote, not door-to-door, which means you will have to get your vehicle to a terminal for it to be picked up and pick it up from a terminal once it is delivered. This can increase the transport time and cost as the terminal may charge storage fees while it has your car.
car transport service

J&S will deliver your vehicle quickly and safely

Auto Haulers

If you book your transport with an actual car transporter you deal with them directly. This eliminates the middleman. The carrier will be the people you speak to from the beginning and who will take your car from point A to point B. You will have direct contact with the people you’ve entrusted with your vehicle. If there is a problem with pickup, you know who to call.

Any reputable transporter will offer an instant quote, which will allow you to compare apples-to-apples, and more often than not the price quoted is the price you will pay. Also, the pickup and delivery dates can be more accurately estimated since you’ll be speaking directly with the company who will ship your car.

If time is of the essence and you need your car shipped sooner rather than later, it’s often best to work with an car delivery service with its own fleet of trucks. A transport company will do their best to pick up your vehicle at your home or office and deliver it to your door at the destination point. However, depending on your neighborhood, street layout and local ordinances, this option isn’t always available. In that case the transporter may ask to meet you at another location which is safe and convenient for you with a parking lot large enough to accommodate the transport truck.

There are big differences between auto transport brokers and auto transport carriers. It’s important to know exactly what sort of service you’re buying, so do your homework before deciding if you want to use a broker or a transporter. Make sure you are dealing with the type of company you prefer and check out each company thoroughly before making your decision before signing any contracts. A little research before deciding on who you want to transport your car can save you a lot of worry and headache.

photo by rbatina

I chose to go with J&S because they were a transport company; they weren’t a third party broker. I’ve not shipped a car before, and J&S just seemed to know what they were doing. There was a cheaper quote I had, but I was a little bit uneasy going with some of these other companies, so I went with J&S. They have good references on their site. Plus I just had a gut feeling that they were the right company.

I guess what I was most impressed with was the speed in which they got the car here, really. They gave me an estimated delivery of about two weeks, but once they picked up the car, it only took two days for them to deliver it. Apparently they left Dickinson, ND, on a Friday evening and got here to Boise, ID, by Sunday morning. That’s about 950 miles.

I don’t know if I’ll be in a position to ship a car again, but if I am, I’ll use J&S.

Ron Kerr, Boise, ID



By |December 28th, 2012|News|

About the Author:

Life on the road: photos from our drivers