auto transport work?
The detailed process for J&S auto transport
Need to ship a vehicle? Here is a more detailed look at the process when transporting a vehicle with us.
Step 1: Get an Instant Quote
The entire auto shipping process starts with getting an instant quote. We’ll also give you a pick up and delivery forecast along with your instant quote.
Step 2: Book an Order
If you are satisfied with the instant quote and the pick up and delivery forecasts, the next step is to book an order. You can do this directly online, or you can call us at (800) 656-7638 and we’ll book the order for you over the phone.
We charge a 10% deposit to your credit or debit card when you place the order. The remaining amount due is automatically charged to your card when your vehicle is picked up. When your vehicle is delivered, you’ll have the peace of mind knowing that your transport is paid in full. You won’t have to mess around with handling cash and paying a driver!
Step 3: Transport Details are Confirmed
If we are booking an order for you over the phone, we’ll get all the transport details from you during that call. Otherwise, as soon as we receive your online order we will call you the same day or the next business day to confirm the transportation details you provided during the checkout process and to answer any questions you have. This is also an opportunity for you to provide us with any additional details we need to know about your transport.
Step 4: Sit Back and We’ll Take Care of the Rest
After we have all the transportation details confirmed, we’ll get right to work! Our top priority is to get your vehicle shipped safely and promptly while providing constant communication throughout the process.
As soon as we have a driver assigned to pick up your vehicle, you’ll be the first to know. At that time, we’ll also be able to tell you when the delivery will take place. You’ll have ample time to prepare for the pick up and delivery! We’ll also contact you 24 hours before pick up and delivery, and the driver will contact you when he’s 1-2 hours out on pick up and delivery. You will never be in the dark throughout the process and we’ll always be just a phone call or text away if you need us.
What Our Customers Say
Here are some of our honest reviews
Everything you need to know about auto transport services
Need to ship a vehicle? Enclosed because it’s extra special? Or to Alaska? Or Hawaii? As a car dealer? Learn more about how the process works at J&S:
Shipping For Dealers
Open vs. Enclosed Car Shipping
Do you need open or enclosed car shipping? While the majority of our transports are for open shipping, we do a lot of enclosed shipping as well. If you’re not sure which option is best for you, read our article about open vs enclosed car shipping.
- Least expensive
- Fastest shipping
- Exposure to elements
(weather, road debris)
- Total protection from elements
(weather, road debris)
- Most expensive
- Slower shipping
Door-to-Door Auto Transport
Door-to-door shipping involves having your vehicle picked up at the “door” of the pick up address, and then delivered to the “door” of the delivery address. This is the only type of car shipping we do! Door-to-door car shipping is the most convenient and flexible shipping option for our customers.
Alaska Car Shipping
We ship to and from Anchorage, AK and Fairbanks, AK all year long! All of our transports to Alaska ship out of the Port of Tacoma in Washington. We truck your vehicle to the port and then from there we ship your vehicle to the Port of Alaska in Anchorage. If it needs to go to Fairbanks, then we truck it from Anchorage to Fairbanks.
All of our Alaska transports to the lower 48 states ship out of the Port of Alaska in Anchorage to the Port of Tacoma in Washington. From the Port of Tacoma we truck your vehicle to its delivery destination.
Hawaii Car Shipping
Hundreds of vehicles get shipped to and from Hawaii all year round. There are many variables that affect the costs and timing of Hawaii transports so we don’t provide instant quotes. Please contact us about your Hawaii car shipping needs and we’ll get back to you quickly with costs and timing.
Photo courtesy of Kendall Auto Mall in Nampa, ID
Car Shipping for Auto Dealers
If you’re an auto dealer you know how important it is to be able to offer affordable, fast, and safe car shipping to customers that don’t live near your dealership. We are the “go to” car shipper for several dealerships throughout the country. Our goal is simple: make you look good for your customers and keep your customers happy! If you need a reliable car shipper, contact us!