- What is the first step in having J&S Transportation ship my vehicle?
- How long will it take to pick up and deliver my car?
- What is door-to-door service?
- How do I prepare my vehicle for transport?
- Can a vehicle be transported without keys?
- What is the process if there is damage to my vehicle upon delivery?
- During auto shipment is my vehicle covered by insurance?
- Can I track my vehicle during transit?
- What payment arrangements do I need to make for automobile shipment?
- What is an oversized vehicle?
- What if my vehicle is not operable?
- What is your damage claim policy?
Q. What is the first step in having J&S Transportation ship my car?
A. The first thing you need to do is get a free quote for the auto transport of your vehicle. When you have successfully completed the instant quote form, follow the directions to apply the deposit. Your vehicle is now logged into our system and our dispatch team will contact you the next business day to answer any questions you may have and verify the details for pickup and delivery of your car. Back to top
Q. How long will it take to pick up and deliver my car?
A. Most of our auto truck transport orders ship within a week from the time we receive your order and are delivered within 10 – 14 days. Please keep in mind there are a lot of variables that can affect transport, including weather, road conditions, traffic, federal and state regulations, and other unforeseen factors. While we cannot guarantee a specific time of pickup or delivery, we can guarantee honest communication and we will keep you informed every step of the way about getting your vehicle delivered in the most professional and expedient manner possible. Once we receive your order for auto truck transport, our dispatch team will call and confirm the information and assign your transport. We will provide a reasonable notice for vehicle pickup, and if there happens to be an available auto transport carrier in the immediate area, we will call to see if arrangements can be made to accommodate you sooner. Back to top
Q. What is door-to-door service?
A. Our guarantee is that our car transport service will try to deliver your vehicle as close to your residence or business as legally possible. Car hauling trailers need a large margin for turning radius because of how the vehicles are loaded on the truck and the size of the auto hauling trailer. Most residential neighborhoods have streets that are too narrow and/or have too tight of turns to allow us to safely pull up in front of your house and many have local ordinances and weight restrictions which don’t allow large commercial transport vehicles in the area. In that case, we will coordinate with you to pick a nearby convenient location that is well lit and safe for you and our driver. If you don’t see semi trucks going by your front door every day then we will have to meet you near by. We will pick the meeting place together when we call you to verify your on-line order. Back to top
Q. How do I prepare my vehicle for transport?
A. There are a few things you need to do get your car ready to transport. You should wash your vehicle before our driver picks it up. This makes doing a vehicle condition report much easier. You or your representative must be present at time of pickup and delivery and are responsible for signing the condition report at both ends. Let us know about any modifications made to your vehicle prior to pickup to make sure there is room available on the auto hauling carrier. Remove all personal items from your vehicle as we are not liable for anything left in the vehicle during transport. Your vehicle cannot have any obvious fluid leaks; it must have functional brakes, properly-inflated tires, and keys for transport. Repair or seal any tears or open seams on convertible tops to prevent further damage. We also recommend that you leave a quarter tank of fuel in the vehicle. Back to top
Q. Can a vehicle be transported without keys?
A. No. You should give a copy of your keys to the transport driver. Many new cars now have chips in the ignition key. If we don’t have the ignition key, we need to have the “mechanical” key so we can unlock the ignition and steering wheel so the vehicle can be put in gear and steered onto the auto transport trailer.
Q. What is the process if there is damage to my vehicle upon delivery?
A. If damage has occurred during transit, you will need to call the damage claims manager immediately to ensure your claim is processed promptly: 406-259-1528.
If you notice damage at the time of delivery make sure you document this on your condition report. You and the driver will have to sign the condition report, noting where the damage has occurred on your vehicle. These signatures acknowledge the actual condition at pickup and at delivery. If there happens to be damage, take pictures that clearly show the damage and send them to: firstname.lastname@example.org.
Once you have contacted the office, our claims manager will begin the process for repair. It is very important that you do not begin any repairs yourself! Keep in mind that in most cases you only have three days to file the claim, after that J & S Transportation cannot be held responsible for any damage. Back to top
Q. During auto shipment is my vehicle covered by insurance?
A. Yes, all carriers must be fully insured to meet all State and Federal requirements. Your auto hauler is required by law to carry liability and cargo insurance to cover your vehicle while it is being shipped. J&S Transportation verifies all outside companies have adequate insurance as well as keeping copies of all insurance certificates on file. Back to top
Q. Can I track my vehicle during transit?
A. Yes, J&S Transportation has satellite tracking systems on all of our trucks, we can pin point their exact location during normal business hours. If we use an outside carrier to help transport your vehicle, we can contact them and get the specific location of their driver at your request. Back to top
Q. What payment arrangements do I need to make for automobile shipment?
A. When you have received a free quote from our website, you can reserve your order by making a small down payment with your credit card. J&S Transportation accepts all major credit cards including; Visa, MasterCard, Discover, and American Express. Once your vehicle is picked up for auto transport, we will then charge the remaining amount you were quoted to your card. If the card is declined at this point a reprocessing fee of $20 will be charged. The customer will be contacted and informed of the additional fee. You may cancel your auto transport up to and during the phone confirmation with a full refund. After the phone confirmation, we go to work on your auto transport and the deposit is non-refundable. Back to top
Q. What is an oversized vehicle?
A. Oversized vehicles are crossovers, pickups, SUV’s and vans. These vehicles are more expensive to transport because they weigh substantially more than a car and they take up more room on the auto hauling trailer, reducing the number of vehicles on the load. It is very important to include any vehicle that has dual rear wheels, grill guards, ladder racks, utility boxes, shells, tonneau covers, lift kits (body or altered suspension) and oversized tires. Back to top
Q. What if my vehicle is not operable?
A. We can still transport your vehicle as long as it has keys, functional brakes and properly-inflated tires. There might be a longer transport time in shipping your vehicle depending on the reason why it no longer runs. Additional charges will occur for non-running vehicles as a tow truck may be needed to load and unload your vehicle. Keep in mind your vehicle will need to be in a safe, secure location where the driver and or tow truck can access it for loading. Back to top
Q. What is your damage claim policy?
Trucking companies are horrific, and I say that having been in the car business for 25 years. I refer everybody to J&S because you have no idea how hard it is to get a trucking company that will tell you the truth. When they tell you that something is going to happen, it does, and that is almost impossible to get. If there is going to be some deviation, there will always be a phone call. They get 100% of my business.Placer Motors
I’ve been a raving fan of J & S Transportation for 15 plus years. It really is about the people. I didn’t find J&S, they found me. And they have been saving me ever since! I’ve been a client of J & S for both transportation and for recovery. They make something I don’t want to do — making transportation arrangements — turn into something I want to do: sell cars!Rimrock Subaru / Rimrock Certified Kia, Billings Montana
Last week I had 3 rigs that I bought in Salt Lake City. They told me that they were going to be there to deliver to me no later than Friday and they got them to me on Wednesday night. They are on time 99.9% of the time.Karl Tyler Chevrolet, Missoula Montana
J & S Transportation is very good, very trustworthy. If they tell you they’re going to do something, they always follow up and do it. Quite often that is not the case, but with J & S it always is.Denny Menholt Frontier Chevrolet
When we’ve a special situation and sold something, they’ve always delivered on time. 99% of the time they deliver on that date.
J&S transported a classic vehicle for me back in June. I heard about them through a colleague who had worked with them, so I didn’t have any reservations. It was a good experience. They took good care of me.
About 3 weeks ago I needed a car somewhere over 500 miles away overnight and they really saved my butt. Big time. Out of the hundreds of cars they’ve moved for me they’ve only missed about two.Enterprise Rent-a-Car
I found J&S by going to the web and searching for automobile or car transport. I chose J&S because it was a very seamless, smooth, easy process. The website made the process easier. I could search, learn, compare, and get done what I needed to get done on my terms very quickly at the time that was most convenient to me. According to the website, delivery from Seattle to Dallas could have taken up to 21 days, but much to my surprise, they delivered within seven days. The car actually beat me there so I had to arrange an alternative delivery site with J&S until I could arrive and pick it up. I think what was most impressive was how well informed I felt at all times. I trusted the entire process. Information was readily available and I can personally say, first hand, that it was a great experience.
Working with J&S was great. They were very accommodating. They expressed a lot of concern for the safety of the vehicle, and they got it to me a day ahead of schedule. Let me tell you, they weren’t the cheapest either. There were other companies that were a little bit less expensive but because of J&S’s customer service I was willing to pay a little bit more. I would say what impressed me most about working with J&S was their concern for the vehicle. They weren’t just concerned about getting another transport to make money; they were actually concerned about making sure that my vehicle, which they knew meant a lot to me, got delivered safely.
I have to admit once the car was picked up I was utterly amazed at how quickly I received it. They picked the vehicle up in the morning one day and I had it the following day by 10:30 at night. What impressed me was the timeliness of J&S’s service and the communication. I had no problem at all. I didn’t have to call them very often; they called me and asked various questions and clarified the issues. Everything worked out well. I was very happy with the service. J&S’s prices are very good, the people were polite. I would certainly recommend J&S to anybody who’d ask me.
I chose to go with J&S because they were a transport company; they weren’t a third party broker. I’ve not shipped a car before, and J&S just seemed to know what they were doing. There was a cheaper quote I had, but I was a little bit uneasy going with some of these other companies, so I went with J&S. They have good references on their site. Plus I just had a gut feeling that they were the right company. I guess what I was most impressed with was the speed in which they got the car here, really. They gave me an estimated delivery of about two weeks, but once they picked up the car, it only took two days for them to deliver it. Apparently they left Dickinson, ND, on a Friday evening and got here to Boise, ID, by Sunday morning. That’s about 950 miles. I don’t know if I’ll be in a position to ship a car again, but if I am, I’ll use J&S.
When I called J&S I was pleased by the quote that I was given. Other companies were telling me that for the amount that J&S was asking, my car probably would never get picked up. My experience with J&S Transportation was very positive. I bought my 2000 Honda Insight from a dealer 477 miles away from my home, and for $382 they picked it up two days after I bought it and got it to me in a week, no problem. This surpassed all my expectations. What most impressed me was simply the fact that J&S did what they said they were going to do and got the car to me in a timely fashion.
My dad recently bought a new Volvo 4WD, so I bought his 2006 Volvo S60 and needed it shipped from Montana to Maryland. Working with J&S was really good. They explained the whole process and I knew exactly what was going to happen, exactly what I needed to do, exactly what they were going to do. They called me and let me know what was going on every step of the way. The time that it took to get the car from Billings, MT to the time it showed up out here on the east coast was way shorter than I thought. It was shipped on the 20th, and it got here yesterday, which was the 28th. J&S made it very easy on me. I would us J&S again if I need to ship a car, and I’d recommend them to anyone who was looking to move a car. It was easy from start to finish. The whole process was very painless.
I had gotten a number of estimates from other people, but having a personal recommendation from somebody made a big difference. J&S’s estimate was very reasonable, and the personal recommendation sealed the deal for me. They definitely went the extra mile to keep me informed, and having personal contact, knowing I could pick up the cell phone and get a response, there was a connectivity that I appreciate in business. I would definitely use J&S again. In lieu of dealing with all of the other people that are out there, bombarding you and calling you to do business with them, I would just say, ‘Go with J&S because they can get the job done.’
I used J&S once before when I had a car shipped from Phoenix, Arizona, to Auburn, WA, where I live. This time, I recently bought a ’77 Jeep CJ5 from a guy in Superior, MT, and needed it shipped to me in Auburn, WA. I guess what I liked best was that J&S delivered my vehicle to my front door.They were professional and their communication was to the point. They were efficient and affordable. I would use J&S again.
I filled out the quote form on the J&S website and booked my shipping order online, which was very easy and convenient. Booking online is definitely the way to go. I was impressed with the level of customer service and the communication from J&S. If we need another vehicle transported, I would have no qualms about using J&S again and I would definitely recommend J&S to anyone who’s looking to transport a vehicle.
My overall experience with J&S was fantastic. What I liked best was the J&S crew kept me informed every step of the way. Their communication, honesty and customer service was more than I expected, and they delivered my car much earlier than the estimated delivery date. I would totally recommend J&S to anyone looking to ship a car in the future, and if I ever, ever, ever need to transport a car again I will definitely use J&S. They went above and beyond my expectations.
I’ve had to transport cars a number of times and I expect good customer service. That was something J&S does really well. They did a good job. I knew what to expect. I would absolutely recommend J&S to anybody needing to haul a vehicle. They are friendly, provide good customer service, and promptly picked up and delivered my vehicle.
We were on vacation in Idaho when we got into an accident. My Toyota Sienna was being repaired in a shop in Idaho and I needed it shipped back home. One of the auto shipping companies I called recommended J&S. I went with J&S not only because they were recommended, but their bid was actually the lowest I had gotten looking around the Internet. I contacted J&S before the work was finished, so we had to arrange the timing to pick up the car when it was ready to go. The man at the body shop told me that J&S had contacted him so I knew they were on top of things. I ended up getting the vehicle a lot sooner than I expected. I was so happy that it was delivered so quickly. Working with J&S was smooth as you could hope for. I definitely would recommend J&S. Definitely. It was flawless. It was seamless. I don’t have any complaints about the whole transaction.
We shipped a car with J&S previously. We were pleased with the service and that’s why we decided to use J&S again. Working with J&S was all that we expected. The Tahoe was picked up and delivered in four days total and arrived in great condition. I would use J&S again. They provide good customer service, a reasonable price and we’ve had two successful deliveries so far.
There was a little disconnect on the pickup end of things. I contacted J&S, and said, “Hey! The driver no-showed today; what are we going to do?” Gary was excellent. He got back to me right away, and resolved the situation. What I really liked about working with J&S was Gary’s follow-up and communication. Keeping me informed regarding what was going on.
Let me tell you, what I liked about working with J&S was when I called, I got immediate service. I wasn’t put on hold for a number of minutes. I got immediate service when I called in. We had good communication, good customer service, and it was wonderful. We’d recommend you guys. In fact, my uncle is going to be buying a car, and he is going with you guys for the transport from Seattle back to Idaho.
My daughter Roseanne had a good experience shipping her car with J&S. She was happy and I felt perfectly comfortable going you guys to ship my car, and actually it shipped in less time than I had expected. I would absolutely recommend J&S because I think they’re reliable. You can trust them with your vehicle to get it to you in a safe condition and a reasonable amount of time.
My son, Spc. Mark Fruge, is stationed in Afghanistan and bought a car, a 2001 BMW 530i, on Monday. He made all the arrangements for everything on the computer. The transport was confirmed Monday morning and the car was delivered two days later. When I got home on Wednesday after the car had been delivered, Mark sent me a message asking ‘Is my car there?’ I said ‘Yeah, it’s parked in the driveway, everything is good to go.’ He was like ‘I thought it would be at least another week yet,’ and I said, ‘No, honey, they got it here in like a day. You’ve still got some time before you get home, but it will be here when you get here.’ I’ve dealt with other transport companies before and some of them aren’t worth a flip, but we would absolutely recommend J&S. If his buddies over there are buying a car, I’m sure Mark would give a nice recommendation for them to use your services if they need to ship a car.
The truck was literally picked up one day and delivered the next. I would recommend J&S because they did what they said they were going to do and in my opinion, that is what matters the most.
Working with J&S was wonderful. What most impressed me was once I talked to them everything went completely as they said it would. I was just very impressed that what they told me was going to happen is what did happen. They went way out of their way and above and beyond what I expected. I would definitely recommend J&S.
Overall, everything went really well. I don’t think it could’ve been any better. I would recommend J&S because it was really easy, and if a guy crunches the numbers it’s way cheaper than trying to go get a vehicle yourself. It’s less stressful, too, because it’s not your problem until your car shows up at your house.
J&S was a little bit more expensive than some other companies but I got what I paid for. I guess what I liked best about working with J&S, the ability to get them on the phone when I had a question. I think their communication was better than I expected and they kept me more informed than I thought they would with the nature of the auto shipping business. I would recommend J&S because of their communication and because the dispatch office worked diligently with me to coordinate the pickup and delivery of the car.
J&S’s service was excellent. The online ordering process was very good. The response time on a quote was surprisingly quick. The driver was very courteous and the car was picked up precisely when J&S said it would be and it was delivered on time in perfect condition, so I was very pleased with the service.
It was very easy working with J&S. The price was exceptional. The guys who delivered were very friendly, and it was super easy. You guys were awesome. Pickup and delivery were very timely, and J&S’ people were very professional.They were easy to contact and they were available whenever I had a question I made a good choice, and if I ever have to ship a car again, I know exactly who I would call, and I absolutely intend to make sure people know about you guys.
I think going with a firm that is dedicated to car transport and dealing directly with the client instead of getting their assignments through a broker made a big difference. The car arrived in excellent condition, and I’ve had cars arrive that were seriously damaged in the past. So, I have to assume that these guys know what they’re doing, and are careful and view their commitment to transportation as being as important to them as it is to the car owner. I would definitely recommend J&S, because of their professionalism, fair price, and they lived up to their commitment to delivery my car quickly and safely. I’d use them again.
The price that J&S quoted me was more than accommodating, it was great. It would’ve cost me more to drive there and back in gas than what they charged to pick up the car and drop it off at my front door. I would use J&S again in a heartbeat, and I will refer them. On a scale of 1 to 10 they were 15. They did everything they said they’d do, and beyond. The next time I have to ship a car, J&S are the first people I’ll call. They’re the first company I’ll refer people to that need a service like this.
What impressed me was the diligence J&S showed in getting the job done, which you don’t see in a lot of businesses anymore. It used to be that way 30 years ago, but unfortunately people don’t operate that way. They stuck with it and they kept in touch with me to let me know what was going on, and I appreciated that. I definitely would recommend J&S, because they did a good job. We were shipping the car down to our 16-year-old granddaughter and she was just chomping at the bit to get it. The chances are we’re going to have the same situation in two years with a grandson, and we’ll certainly use J&S if that’s the case.
What most impressed about J&S was the customer service we received. It was very good. We were in contact with the actual driver of the transporter; he contacted us several times along the route and telling us where he was and when he would be arriving. The customer service was a big plus. I would absolutely recommend J&S. The car showed up the day it was supposed to with no problem at all. It was an overall positive experience and I would not hesitate to use them again if the occasion should arise.
I felt more comfortable with J&S, the way you were doing business. If I rated working with J&S from one to ten, I’d give it a nine or 9 1/2. I was real happy with all my communications with them and would use them again to ship a car.
J&S were very accommodating. I didn’t want the car delivered right away. I wasn’t going to be back home for a bit and I wanted them to wait to deliver it until I got down here and got settled in a little bit. They called me and said they could pick it up, they’d store it for me, and when I was ready and got down here they’d ship my car. That’s what they said they’d do and that’s what they did. They were willing to work with my schedule, which I really liked. I would definitely recommend J&S. Everything was very transparent and very professional. That’s what I was looking for, and that’s what I got.
I had called several other companies, but when the seller told me ‘I’ve used J&S and I wouldn’t use anybody else,’ I took his advice and called Gary. Adam said that you guys were pretty professional and knew your stuff and I totally agree with him. They kept me informed as to what was going on with the transport. I liked that. J&S originally estimated delivery by Monday, but they actually got it in two days early, which was, I thought, pretty cool. I would totally recommend J&S and use them again.
You guys did a great job. You got the car here timely, damage-free, and professionally. The driver was extremely professional. He called me ahead of time to let me know when he was going to be here. He was punctual and my car showed up perfect without any blemish or any damage, and it looked like it was well-cared for while it was being transported. I will keep J&S in my Rolodex and I will use you every time I ship one of my cars.
J&S were very professional, polite, and they didn’t squabble on the quote. The quote they gave me was what I paid. Everything went off without a hitch. They did exactly what they said they would do, and they delivered my truck within the window they told me. If I ever ship another vehicle J&S is the only company that I’ll use, and I would absolutely recommend them. I won’t even have to shop around for quotes. I know J&S are very fair priced, very reliable, and professional.
J&S You’ve been by far the most honest people I’ve spoken to regarding the shipping process. I did speak to Accelerated, however I prefer to work with you, because you have been honest from the start. I just don’t want to be put on the truck lead websites and be emailed/called by a thousand random weirdos. Looking at the website, it looks like the folks at J&S are honest and reputable. Thanks.
J&S said that it was possible to have the car picked up within three days, which is exactly what happened, and it was delivered in four days after that all the way to Detroit, Michigan. The car arrived in perfect shape, as I left it, and as I said, it was delivered halfway across the continent in four days. It was really unbelievable. I expected 15 days to 24. I got many estimates from different brokers and some were cheaper than the one I got from J&S, but I don’t regret one minute having spent a little bit more for peace of mind and for the car to be delivered to my son safely.
Working with J&S was a piece of cake. I placed the order online one night, and the next morning you guys were trying to reach me. I would definitely recommend J&S to anyone needing to ship a car. It’s been an absolutely pleasure. I honestly don’t think I could have imagined the experience to be as positive as it has been.
Everything was very quick and I thought it was also well-priced. From placing the order to delivery was under a week. It was last Friday when they picked it up and here it is Wednesday. I mean, you can’t ask for more than that. I would absolutely recommend J&S. It was very quick, and everything was issue-free. It was just real easy. If I ever have to ship a car again, I’ll definitely use J&S.
Everything went very smoothly. The driver was very professional and on top of things. The delivery was actually quite a bit sooner than everybody expected so that was a good thing, and the vehicle is in good order. Overall, I would say it was a very good experience. All the J&S people I spoke with were very professional and cordial. I got a phone call right within an hour of placing the order online to clear up some details and verify the order. I didn’t have to sweat a lot to get this accomplished. So that’s good. I would recommend J&S to anyone because I had a good experience. I don’t think I was lucky. I think other people would have a good experience, too.
Everything went smoothly and I mean perfectly. J&S has things put together to such a degree where everyone does the right thing for their customers. I would absolutely recommend J&S and use you guys again. You bet I would. J&S will be the first company I’d go to for me and for all my friends too. Everything has been perfect and I honestly mean that I have never dealt with any company where everyone did their part so well. Thank you.
Shipping the car went excellent both times. It was no problem whatsoever. It’s no sweat; it’s a no-brainer; just use somebody that’s dependable. Could you find cheaper transport? Possibly, but I’m not willing to do that. I want dependability. I will absolutely use J&S again, and recommend them. Like I said, it’s all about dependability, and that’s the hardest thing to find.
Everything went well. The car was in good condition. The driver was very professional, and I was very happy with it. I would recommend J&S and use them again if I need to ship a car. Like I said, we didn’t have any hiccups. Everyone I talked to was very helpful, so I see no reason to switch.
I liked the way J&S presented itself on the Internet. The website is pretty nice and the copy made it sound pretty good, and it was. Everything went fine. Actually, the transport went a lot faster than I thought it would, and that was sweet. They estimated that it might take a week and a half or so, but it got from Culver City to Albuquerque in four days. I don’t usually recommend stuff to people, but if someone asked I would recommend J&S to them. It was a smooth experience.
I did a Google search for car transporters. I found a couple outfitters in the region that were willing to do it. I called two of them and J&S was one of them. It worked out well. I had the car picked up from the dealer. J&S pretty much set up and coordinated all the pickup stuff with the dealership so I didn’t have to be a middleman there. It was nice and convenient. The best part about deciding to use J&S was the clear communication and prompt delivery. They delivered everything as promised.
What most impressed me I guess was the communication. We were in the loop with the driver from the moment he picked the car up, and we knew how to reach him. He said to call him or text him at any point and he’d let us know where he was and how things were going. I’d say the communication was what we appreciated the most; we knew where the driver was pretty much the whole time. I definitely would recommend J&S because the experience was good. We really don’t have any complaints, at all. It went really well.
I looked through and did comparisons with a couple of other sites. I liked the J&S website. I liked the way it was laid out. I liked the photos of all the drivers. I liked the guarantee that you offered. I looked at the price you quoted and I thought it was a fair price. When I did a little calculation, it was actually cheaper than going out there and driving the car back myself.
Everything about dealing with J&S was easy and professional. The people were real friendly, and if I were to buy another vehicle, or ship my vehicle in the future, I definitely would use you guys again. I got your card, so I don’t have to go through the broker now. I’ll definitely call you guys first.
The best part about working with J&S was just how easy everything was. It was just so easy to book the shipping; the website, like I said, was really easy to use, even for a dummy! Plus the car was picked up and delivered very quickly. “Everything worked out really well. In fact, when I get back home, I’ve got a car I might have to ship back down here, so I’ll definitely give J&S a call again.”
J&S’s price was better than the other companies I had looked at. Plus, the guy I talked to out of Oregon said that you were good to work with. Basically, based on another transport company’s recommendation I decided to go with J&S. Working with J&S was easy. In fact I actually just booked another car this morning to get delivered. This one is a 93 Ford Ranger pickup coming out of Idaho. “I would definitely recommend J&S. The website was easy to use and the quote was reasonably priced, too. I couldn’t fly out and drive it back for the price J&S quoted.”
I liked everything about having the car shipped by J&S. Based on my experience, I would absolutely ship another car with you, personally, and I would definitely recommend J&S . Without a doubt I would recommend you. Bottom line is everything we dealt with was fantastic. Obviously I would have liked to have saved a little money, but it was cheaper than flying out there and driving it back myself, so I have no complaints.
“All in all, I was very, very pleased and impressed with the service of J&S and I would recommend them again. I actually put a review on transportreviews.com and Yelp as well. The people at J&S are professionals. If anybody has to ship a car or if I ship another car, they’ll be the first people that I call. No question.”
J&S was straight forward from the beginning. They said there might be a problem because the car was not running. As it turned out it wasn’t a problem and it turned out very well, actually. J&S’s honesty was what I liked. When somebody is straight forward with me and says this is what it’s going to cost, and that’s what it costs, I like that.
It was wonderful. J&S gave me a quote and they honored the quote. Hands down, it was worth it. The word of mouth about J&S is fabulous and I enjoyed their sense of humor. They were very nice and always accommodating on the phone. They had character, and it came through on the phone. They were very fun to work with. I would definitely endorse shipping with J&S; I definitely would.
The experience from beginning to end was very good. I would recommend J&S because of their service. J&S were good to work with and did everything they said they would.
I actually did a lot of researching into auto transport companies online, and yours was the only one that had your own fleet. That’s the thing that was most appealing to me. J&S was very, very well organized. The communication was phenomenal and your speed was superb. I put in the order Thursday; my van was picked up Friday, then shipped and delivered on Sunday. It was so quick and easy, and the timeliness and speed of delivery was great. We don’t ship vehicles for Minuteman Parking corporate that often, maybe once every two years we’ll ship a vehicle back and forth, but I definitely know who to contact now when we need to do so. Keep up the good work guys. Don’t change.
I’ve moved all over the place. I mean, I’ve lived everywhere and I’ve had vehicles shipped four or five times. Out of all the experiences, there’s no comparison; J&S are just the best professionals I’ve ever dealt with. J&S were wonderful, wonderful people to work with. They made the whole experience less daunting. I don’t know how you grade people, but on a scale of one to five they’re way up there – seven, eight. I liked them that much. I’d recommend you folks to anybody.
I’ve shipped vehicles before and it wasn’t bad, but I would just say that having the truck shipped by J&S was the top. The price was fair and it was a very professional experience; they performed better than anyone else I’ve ever used before. You guys did what you said you were going to do.
The shipping went perfect. In fact, the car got here before me. I’m glad I shipped it instead of hauling it myself. I was very satisfied having the vehicle shipped by J&S. You guys did a great job and I’d do it again. Everything was perfect.
Call J&S. They are the best in the area and will tell you the truth.
I would use them again, and I wouldn’t have any hesitation recommending J&S, especially if it was a neighbor who wanted to ship out to a rural area. Although it took longer than maybe I had hoped, J&S did deliver to where I wanted it delivered.
J&S ran everything with me and made sure everything was okay. That helped me relax. They called me, let me know my car was being picked up and it was on the way to Henderson. Also, the fact that the driver was so detailed really impressed me. J&S followed up with me and made sure everything was okay. Overall, it was a really good experience.
A lot of the other people were treating Dillon like it was way out of the way, but J&S picked it up when they promised they would and got it delivered here shortly thereafter with no issues. I gave them the information of where the truck was and who the contact was, and Joe took care of it from there. That’s pretty much the story. If I had to ship a vehicle again I’d definitely use J&S; they have their own trucks and it’s more direct communication with the haulers as opposed to a broker.
Everything went smoothly and as promised; it was great.
The truck arrived in perfect condition. I didn’t want it damaged by someone who didn’t care. With J&S and their subcontractor I felt that I got someone that cared for my vehicle as much as I did. J&S would be my first call if I needed to transport a vehicle again because of the quality of service I received. This was a one ton truck that needed to go on a route coming out of South Carolina to Iowa where there isn’t a lot of traffic in the transport world. I am very, very satisfied. I could not be happier with the way I was treated by J&S.
It was such a great experience altogether. From the phone call to getting my vehicle delivered. Joe was really professional informative and J&S gave me the best price. They answered all my questions. I was very impressed with J&S. They were good guys. J&S were just the best overall on everything. Customer service was huge.
My dad has shipped three vehicles with you guys and I’d use J&S again myself just because of the service that they have done for me and my family.
What impressed me about J&S were the price and the speedy service. I mean, it went really, really fast. I was amazed. I have a friend who is going to be shipping a classic car and a regular car from this area to Idaho and I’m recommending J&S to him so you’ll have two vehicles to ship out of here soon.
What I was impressed with was you guys lived up to every commitment you made. In fact, you exceeded expectations. The car was delivered a day early, and exactly as agreed to between the driver and me. The driver even accommodated a last minute change in the drop off point. Transporting the vehicle was the only aspect of the whole moving process that was painless. Once the delivery arrangements were made we didn’t have to worry about it. If anyone ever needs to ship a vehicle, I’d recommend J&S; they didn’t just deliver the vehicle on time, they delivered peace of mind.
I needed a transport company to move the car to the Seattle port and Ashley Wightman from EDMARK highly recommended J&S. I contacted Joe from J&S and he provided several options and a prompt quote. He was always available when I called and the process was seamless.I really appreciate this level of service because it’s another step along the shipping process that you do not have to worry about. The car arrived on Guam with no issues and many smiles! Thanks J&S Transportation!
The things I like best about J&S were the cost, and the people. They were really, really friendly, nice people to talk to. That, plus I got my car! I don’t think I would’ve been able to do it otherwise, because I didn’t have the free time to go fly to where it was and drive it back myself. So it was perfect. I would totally recommend J&S. In fact, my sister has asked me about it. I said, ‘Oh yeah, you should go with these guys.’
Getting the truck transported by J&S was easy. Everything was done in a timely and professional way. They actually picked it up sooner than they said they were going to and delivered it within a week. I was very happy with J&S. If I had any kind of occasion to ship a car again, I’d use them. I sure would. Yes. Absolutely.
“I am totally, totally satisfied. Transporting the car eased my burden, too, because, we’re talking about a six-and-a-half hour commute to pick up the car, another six-and-a-half coming back. So that saved me time, and it also saved me money, too. J&S is very economical; it’s not like you’re going to be paying a lot. I am a very satisfied customer. Very.”
“What most impressed me about J&S was the whole thing was very easy. Easy. They had a very easy website to deal with. Then the followed-up was very easy. I mean, they did a good job. They were punctual and reasonable.”
“If I need to ship a car again, I absolutely would use J&S again, and recommend them. I had a great experience and I had peace of mind all throughout the process. For that reason alone I’d recommending J&S to other people.”
“What most impressed me was just the ease of it. I mean I got cars shipped before and it was like several calls and issues I had to deal with them all along the way and it was just kind of a pain. With you guys, I just entered in the credit card information on the computer and it was a done deal.”
“Just received my car and wanted to let you know I’m extremely happy with the whole process. The driver was great with updating me on his ETA, and he was courteous and professional. You guys run a tight ship. Thanks again!”
I would recommend J&S to anyone serious about having their vehicle shipped by an organization that communicates exceptionally well with its customers and respects the customer’s feelings about having his vehicle well-cared for while en route.
“Thanks for the easy transaction, great service, and nice driver. I will highly recommend your services to everybody I know.”
Our driver, Bob, was great! He took care of the car and said he enjoyed having the car on his truck. He even helped me push it into the garage! Thank you for another great car shipping experience!
“I would recommend J&S. I’m pretty pleased with them. The shipment was quick, and it got here, no issues. As far as customer service goes, Joe and the driver were fantastic. I mean just hands down.”
“Thank you again J&S Transportation for handling my vehicle transport, a 1973 C3 Corvette. This is the 4th car that you have transported for me from across the country to the island of Guam with no issues. Joe has delivered excellent service and communication time and again. Ship your car with J&S if your ride is important to you!”