Need to ship a vehicle? Here is a more detailed look at the process when transporting a vehicle with us.
Step 1: Get an Instant Quote
The entire auto shipping process starts with getting an instant quote!
Step 2: Request a Personalized Delivery Forecast
If you are satisfied with the instant quote the next step is to request a personalized delivery forecast. One of our dispatchers will review your route and give you an estimate of how long it will take to pick up your vehicle and how long it will take to deliver it.
When you request a personalized delivery forecast, we consider this a pre-order so you will be asked to provide your credit card details. Your card WILL NOT be charged! It is only being authorized and validated in the event you decide to proceed to book an order.
You are not obligated to anything at this point of the process! If you choose not to book an order, your pre-order is automatically cancelled and your credit card information is removed from our system.
Step 3: Book an Order
If you are satisfied with the personalized delivery forecast and are ready to move forward, the last step is to book an order. The credit card we authorized in the previous step will be charged a 10% deposit. The remaining amount due will be automatically charged to your credit card when your vehicle is picked up.
When you book an order, you will also provide the transportation details we need such as the pick up and delivery contacts and locations.
Step 4: Transport Details are Confirmed
As soon as we receive your order, one of our dispatchers will call you the same day or the next business day to confirm the transportation details you provided in the previous step. This is also an opportunity for you to provide the dispatcher with any additional details about your transportation and to ask any questions you have.
Step 5: Sit Back and We’ll Take Care of the Rest!
After we have all the transportation details confirmed, we’ll get right to work! Our top priority is to get your vehicle shipped safely and promptly while providing constant communication throughout the process.
As soon as we have a driver assigned to pick up your vehicle, you’ll be the first to know. At that time, we’ll also be able to tell you when the delivery will take place. You’ll have ample time to prepare for the pick up and delivery! We’ll also contact you the day before the pick up and delivery days, and the driver will contact you when he’s 1-2 hours out as well. You will never be in the dark throughout the process and we’ll always be just a phone call or text away if you need us.
