Factors to consider when looking for an auto transport company:
1. Don’t always go with the cheapest quote.
Be sure to get several quotes from reputable auto shippers before choosing. Compare rates and services. Some brokers will quote you a very low price just to get your business without being able to follow through. More often than not if the prices you are quoted are drastically different, you’re giving up something in service.
2. Is the carrier licensed, bonded and insured?
Verify that the car transport service is USDOT licensed and properly insured. A good and reputable company will have their licenses posted on their website and more often than not directly linked to USDOT / FMCSA. You should also make sure the carrier is an accredited business with the Better Business Bureau, and look for the BBB membership seal with an ‘A’ rating on their site. Look for third party reviews from independent sources such as TransportReviews. The easiest way to make sure that your company is on the up and up is to check them out with the FMCSA. Simply as for their MC# and make a phone call.
3. Delivery Times.
Most transporters will give pickup and delivery windows, not exact dates. If an auto transport company guarantees delivery dates or times be sure to get it in writing. Verbal agreements mean nothing without a written contract.
4. Cancellation Fees.
Be sure to find out if your transporter charges cancellation fees, what they are, and how to avoid them in the event that you do need to cancel the contract.
5. Reliability and History:
Would you trust your car to a transporter without a reliable history? Be sure that a car delivery service has both the experience and knowledge to be trusted with your car. In some cases companies have changed their names to avoid their bad reputations.
Contact the Better Business Bureau in the city in which the car transport company is listed to inquire about the company’s service history. Ask for several references, if possible. Repeat business is the best advertisement. And recent customer testimonials are always a good sign.
Check the facts before choosing an auto shipping company, if something seems too good to be true, chances are it probably is!