Heather Berry of Sheridan, WY, is experienced in the auto transport business. She knows what she’s doing and she knows what she expects from car shipping companies. So when she needed a 91 Jeep Wrangler shipped from Kent, WA to Billings, MT, she gave J&S an opportunity to deliver. Let her tell you about it.
“I ship a lot of cars and I know what I’m doing. I needed to ship a 91 Jeep Wrangler from Kent, WA to Billings, MT, and a friend recommended J&S,” says Heather. “I chose J&S because of the personal recommendation and because they are a local company. They are close to my area.”
“Working with J&S was great and they got the car to me pretty quick. Gary was really friendly when I called and he was very helpful. He didn’t promise me a specific day when they could get it picked up, but he said it would be delivered in five to nine days and it was.”
“In the past I’ve had transporters tell me they will call me a day in advance and say it will be there tomorrow and they haven’t delivered or I didn’t know when the car was going to be there. J&S did a good job. I knew what to expect. Gary was friendly, patient, and professional.”
“What pleased me the most about J&S was their friendliness and their accommodation of my schedule. I live in Sheridan, WY, but needed the Wrangler shipped to Billings and I had to arrange for J&S to hold the jeep until I was able to come pick it up. They accommodated me by holding it in their storage facility for me until I was able to get there.”
I’ve had to transport cars a number of times and I expect good customer service. That was something J&S does really well.
“They have good customer service. I didn’t have to do a lot of communicating with them. I called them and ordered transport and they delivered it. That’s about all. They got it picked up in a timely manner and they delivered it in a timely manner.”
“I would absolutely recommend J&S to anybody needing to haul a vehicle. They are friendly, provide good customer service, and promptly picked up and delivered my vehicle.”
Thanks, Heather. Our commitment to customer service and make our clients happy is what drives us to be the best.