Vehicle Carriers: Avoid the bad apples

by | Transport Tips

vehicle carriers
When you get online to find auto transport companies, you’ll find a ton of companies out there. Some are brokers, some are carriers and some are both. But how can you tell which companies are good companies with solid track records and which are less than reliable?

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How to avoid untrustworthy vehicle carriers

Check the facts before choosing a car transporter. If something seems too good to be true, it usually is!

The best way to protect yourself is to do some research on the vehicle carriers you are looking at to ship your car. What do their customers say about them? What do review sites say about them? What do ratings agencies have to say about them? If you do a little research at the beginning, you’ll avoid a lot of headaches along the way.

Top Mistakes When Choosing Vehicle Carriers

  1. Don’t limit your choices: Be sure to get several quotes from a number of transport companies before choosing. Compare rates and services. What do they offer? Are they a carrier, a broker or both?
  2. Beware Guaranteed Delivery Times: A reputable auto transporter will not give you a guaranteed delivery date. There are too many factors that can impact the pickup and delivery of your vehicle. An honest company will give you a solid estimate of how long it will take to deliver your car and will do their best to stick to it. Also, if there is a delay, companies with good customer service will call you to let you know what is going on with the transport.
    If an auto hauler guarantees delivery dates or times, make sure you get it in writing. Verbal agreements mean nothing.
  3. Don’t be seduced by the cheapest quote: Everybody wants to save money, and going with the lowest quote you get is not always a bad idea. However, if it the quote is significantly lower than the rest of the competition it may be a red flag. Make sure the quote you receive will be the quote you pay. Trustworthy transporters and brokers will make sure you know all fees up front instead of surprising you with hidden charges.
  4. New to the Game: While past performance is no guarantee of future results, wouldn’t you prefer a transporter without a reliable history or one with a proven track record of safety and reliability? Make sure the car delivery service you choose to ship your car has the experience and knowledge to delivery your car quickly and safely. You’ll have to do some checking. Believe it or not, there are companies out there that have actually changed their names to hide their bad reputations.

    Are they licensed, bonded and insure? The Department of Transportation requires ALL auto transporters to carry insurance.

    The easiest way to make sure the companies your are researching are on the up and up is to check them out with the FMCSA. Simply ask for their MC# and make a phone call.

Good Auto Transporters Understand Quality

J&S has been in the car delivery business since 2001. In our decade plus of shipping cars, we’ve encountered darn near every kind of problem that can arise with car transports, and we’ve got the know-how and experience to deal with inconveniences as they appear. We pride ourselves on our communication, dedication to customer service and safe and quick delivery of your vehicle.

Book your auto transport order with us today and let us prove to you how good an auto transport experience can be.

vehicle carriers

A J&S transporter loaded up and ready to deliver vehicles to our customers.