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When customers ask about car shipping insurance, they are really asking about cargo insurance as this is the insurance that covers damage to the vehicle during transport. Whether you work with a broker or a carrier, you’ll want to know if the carrier’s cargo insurance is adequate to cover any potential damage to your vehicle during transport. You’ll also want to know how damage claims are handled.

If you’re just getting started on shipping your car, you’re probably going to be shopping around for car shipping quotes. At least we hope you are as we always encourage people to do their research and get different quotes so they have more confidence in what they’re doing when they’re ready to book a transport order. Here we outline four critical mistakes to avoid as you shop around for car shipping quotes. Avoiding these mistakes will save you a lot of time, hassle, and headache!

If you’ve never shipped a car or truck before, you’re probably wondering what documents are required for the transport. Do you need to provide the title to the car? How about a registration, or proof of auto insurance? You may be surprised to learn that none of those documents are required to transport a vehicle. In fact, the vehicle doesn’t even need to have current tabs! There are some things to consider, however, and there is one document involved. We explain it all in this latest post.

A top load simply means your car is loaded on the top of a multilevel trailer as shown in the picture above. When you request a top load, you are asking the driver to put your vehicle on the “upper deck,” or on the top level of the trailer. What are the pros and cons of top load car shipping? What does it cost? Do we offer it? Find out the answers in this blog post!

When you ship a car you have two choices – transport it on an open trailer or an enclosed trailer. There are pros and cons of open vs enclosed car shipping, but the obvious difference is an enclosed trailer provides maximum protection of your car during shipping Unfortunately, enclosed transportation isn’t cheap. Is the use of car covers on an open trailer an option? Read the full blog post for the answer!

If you’ve worked with an auto transport broker in the past, or are working with one now, you might have heard them reference “the board” or “Central Dispatch.” You might be wondering what the heck they’re talking about.

In this blog post I’m going to take you behind the scenes of the auto transport industry and show you what Central Dispatch is all about and how auto brokers use it to transport vehicles around the country.

We have worked extremely hard to build a reputation of being an honest and transparent auto transport company. The fact that we’ve been in business for 20+ years and have many glowing reviews online demonstrates we have achieved that goal. However, as hard as we try to please every customer we work with, sometimes we fall short. We explain the difficulties of maintaining a “perfect” automated quoting system and how we handle inaccurate quotes it generates sometimes.

We’re all busy these days so coordinating your schedule so you can be at the pick up or delivery location to meet a driver can be a real headache! One of the first questions we get asked by our customers is if they can specify a pick up or delivery date. When we tell them no, the next question they ask is, do they have to be there when their vehicle is picked up or delivered? Some auto shipping companies are perfectly fine with their customers not being present when their vehicles are picked up or when they are delivered. Unfortunately, we are not one of them because there is too much risk and liability with unattended pick ups and deliveries.

Over the 20+ years we’ve been in business, we’ve built a reputation as being a reliable car carrier but what a lot of people don’t realize is that we’re also a licensed auto transport broker. My goal with this blog post is to give you a better understanding of brokers vs. carriers, why we sometimes have to broker transports, and why you shouldn’t be wary of auto transport brokers.

Whether you work with an auto transport broker or a carrier, you’ll want to be sure they are properly licensed. The best way to verify a broker’s or carrier’s license is to ask them for their USDOT and Docket numbers. Our USDOT and Docket numbers, along with our official legal name, are provided here.