Vehicle transport services come in a variety of shapes and sizes
Auto transport brokers
The biggest advantage of using a broker to help you ship a car is they will give you a variety of companies they work with to choose from. Brokers often have a stable of companies under their umbrella to whom they will farm your auto transport order. Basically, that means the company you book your order with may not be the company that ultimately transports your vehicle.
Once your order is accepted by the transporter, the broker often steps out of the picture. If a problem comes up with the transport of your vehicle, it is on you to deal with the company the broker has assigned your transport to. Basically, a broker is a middleman who tries to match your order to a car transporter willing to do the delivery for the price the broker is offering. If the broker is diligent and vets the transporters, there usually isn’t a problem.
The other type of vehicle transport services you’ll commonly find are transporters. These are auto hauling companies with their own fleet of trucks. There are many advantages to using an auto hauler, but probably the main one is communication and personal contact with the company from beginning to end of the transport of your vehicle.
When you book your transport order with a transporter, you talk to the same company throughout. The carrier will be the people you speak to from the beginning and who will take your car from point A to point B. You will have direct contact with the people you’ve entrusted with your vehicle. If there is a problem with pickup, you know who to call.
Here’s a little inside tip: J&S is primarily a transporter with our own fleet of trucks, but we are also a licensed broker. This means we have the flexibility to accommodate any auto transport request you may have. We’ll do our best to ship your vehicle on our own trucks, but if we can transport your car quicker by brokering it to one of our partner companies we will, but not before first communicating this option to you. We pride ourselves on our customer service and straightforward communication.
Research vehicle transport services before choosing
There are certain steps you should take regardless which kind of transport company you choose. Remember, and informed choice is a smart choice.
- Shop around. Get multiple free instant auto shipping quotes.
- Research. What kind of transport company fits your needs? What is their rating with the BBB?
- Reputation. What do former customers have to say about the companies you’re looking at. Third party and customer review sites are a great resource.
- Safety. Check with the FMCSA for the company’s safety and on-time delivery record.
- Time frame. Choose your transporter and book your order as far in advance as possible. We recommend placing your order about 2 weeks before you need your vehicle picked up
When you look for a car delivery service, you’ll find a ton of companies online. Choosing the right company the first time is important. After all, your car is not only a big investment, being without it is a huge inconvenience. We suggest you make your auto transport choice easy and painless: Book your order with J&S! We’ll get your vehicle delivered safely and quickly, and will make the process as stress-free as possible!