Justine Oehlert needed to ship a 2000 Chevy Silverado from her mother’s home in Boone, Iowa, to her home in Arvada, Colorado. After getting a few different auto transport quotes and researching the auto transport companies she was interested in, she settled on J&S Transportation to transport her truck. “I found J&S off the internet. I did a Google search for car transport and you guys were one of the sites that came up,” says Justine. “I went with J&S for a couple reasons. It was one of the lower quotes and when we looked at customer reviews on J&S and other sites, all the reviews looked really good.” “Since I hadn’t done this before I had a few worries going in, particularly the convenience of the pick-up of my truck. I thought it might take longer than you guys thought it would take. When we were doing research and reading the reviews, most of the companies were so much more expensive, and they keep warning you that you should not go with the cheapest quote because you get what you pay for. J&S was a couple hundred dollars lower than everyone else but I got more than I paid for.” “The Silverado needed to be picked up by a certain date from my mom in Boone, IA, because she had a graduation party she had to be at. J&S picked up the truck fine and then they called us a couple days later saying it was going to be… Read more »
Our customers talk about their J&S Transportation auto shipping experiences.
Alishia Kauvaka recently purchased a 1963 Buick Special and needed it shipped from Seattle to Payette, Idaho. An Internet search for car shipping companies led her to J&S Transportation. After giving the website the once over and making a call, she decided to use us to ship her classic vehicle. “We actually found J&S through a Google search,” says Alishia. “I Googled ‘car transporter,’ and I found them.” “I liked the looks of the website. It looked legit. There were personal pictures of the people that worked there, which I liked. It gives you, I don’t know, it puts a human face on it, not just a voice at the end of a phone line or an email.” “That was one of the reasons I decided to ship our car with you guys. It looked legit to me. Also, you didn’t want all the money up front. They wanted part of it, the deposit, and then when they picked up the car, they were going to get the other part of it. So that, to me, was very fair.” “Actually, the transport was sub-contracted to Northwest Auto Transport because J&S couldn’t accommodate the time or something to deliver it. They reached out and told me what was going on.” “They took care of it. I didn’t have anything to worry about, and they got back to me on my questions. We had good communication, good customer service, and it was wonderful.” Let me tell you, what I liked about working… Read more »
Matthew Wetherbee previously shipped a vehicle with J&S so when he needed to ship his 2002 Lexus SC convertible from Palm Springs, CA, to Portland, OR, he booked with us again. Despite a hiccup in the transport process, J&S’s customer service and straight-forward communication made his car hauling experience a successful and positive one. “I heard about J&S a couple of years ago,” says Matthew. “I bought a mini-van from South Coast Toyota, and we had it brought up to Portland, OR, from Costa Mesa, CA. This time, we had this little Lexus that was up here in Oregon that we drove down at our Palm Springs house a couple of years ago , and we needed to bring it back up here, so we called you guys.” “This time around wasn’t as smooth as the first time. There was a little disconnect on the pickup end of things. I contacted J&S, and said, “Hey! The driver no-showed today; what are we going to do?” Gary was excellent. He got back to me right away, and resolved the situation. We had a limited time window and we had to leave, so we left the keys with our neighbor. That was the only little bit of frustration, not having the driver to show up on time.” “During the transport Gary called me to let me know what was going on with our car. He told me it was going to be in Boise for a day or two, and then get… Read more »
Arielle Lawhead had previously used J&S to transport a car to her in AZ she bought at a dealership in Washington. When she needed to ship a car again, J&S was the only auto shipper she thought of to use. “We shipped a car with J&S previously. Initially J&S was recommended to us by Chipman and Taylor Chevrolet, a dealership in Pullman, WA, when we got a car from them,” says Arielle. “We were pleased with the service, and that’s why we decided to use J&S again.” “This time we were shipping a Chevy Tahoe from Laveen, AZ, to Pullman, WA. J&S estimated delivery would take at least seven days but it was picked up and delivered in four days total and arrived in great condition.” We decided to use J&S again because it was successful the first time around, and we’ve never transported with anybody else. Working with J&S was all that we expected. “I would use J&S again. They provide good customer service, a reasonable price and we’ve had two successful deliveries so far.” Thanks, Arielle. We hope to successfully deliver more cars for you in the future.
Monique Butler was on vacation when she got into an accident. While she returned home, her car stayed behind to get repaired and then get shipped back home. While not an ideal reason to hire an auto hauling company, nonetheless J&S helped make the transport as easy as it could be under the circumstances. But let her tell you: “We were on vacation in Idaho from San Jose when we got into an accident. My Toyota Sienna was being repaired in a shop in Idaho and I was driving a rental and I was hoping to get my vehicle back as soon as possible,” says Monique. “I wasn’t sure how much longer the other guy’s insurance would pay for it.” “We had a car transported previously when we moved from Idaho to San Jose, California. It went fine. We found a transport driver from Boise but he didn’t have a business card so we didn’t have any of his contact info.” “I was looking for him in the Boise area, and one of the auto transport companies I called recommended J&S. That company didn’t run to California, but they knew that J&S did, and so they recommended them. I went with J&S not only because they were recommended, but their bid was actually the lowest of all the bids that I had gotten looking around the Internet.” “I contacted J&S before the work was finished, so we had to arrange the timing to pick up the car when it was… Read more »
Heather Berry of Sheridan, WY, is experienced in the auto transport business. She knows what she’s doing and she knows what she expects from car shipping companies. So when she needed a 91 Jeep Wrangler shipped from Kent, WA to Billings, MT, she gave J&S an opportunity to deliver. Let her tell you about it. “I ship a lot of cars and I know what I’m doing. I needed to ship a 91 Jeep Wrangler from Kent, WA to Billings, MT, and a friend recommended J&S,” says Heather. “I chose J&S because of the personal recommendation and because they are a local company. They are close to my area.” “Working with J&S was great and they got the car to me pretty quick. Gary was really friendly when I called and he was very helpful. He didn’t promise me a specific day when they could get it picked up, but he said it would be delivered in five to nine days and it was.” “In the past I’ve had transporters tell me they will call me a day in advance and say it will be there tomorrow and they haven’t delivered or I didn’t know when the car was going to be there. J&S did a good job. I knew what to expect. Gary was friendly, patient, and professional.” “What pleased me the most about J&S was their friendliness and their accommodation of my schedule. I live in Sheridan, WY, but needed the Wrangler shipped to Billings and I had… Read more »
Roseanne Combs had to move her car from Portland, OR, to Enterprise, AL, quickly. She searched out auto transport companies on the web which led her to J&S. After shopping around, she found our honest communication and customer service to more than she expected. But let her tell you: “I was in the middle of a big move and upheaval in my life and had to get my car, a 1990 Porsche 964, on a truck to me from Portland OR, to Enterprise, AL, within five days or lose it,” says Roseanne. “I’m normally really good on computers but I was totally freaked out so my mom helped me Google a couple auto shipping companies. “ “The first one said they could deliver my car for a significantly cheaper price than J&S but I did some research and read some customer reviews of their service and they were not good. They didn’t pick up cars when they said they would and they didn’t deliver when they said they would. So I decided to give J&S a call.” “I called J&S and spoke to the dispatch office. They helped walk me through the order process. I was really stressed out because of the things going on in my life so they helped walk me through the whole process. J&S stayed on the phone with me for like 10 to 15 minutes and explained the entire procedure and what they was able to do and what they weren’t able to do. They… Read more »
Carmen Cayton needed her recently purchased 2012 3500 Dodge Ram delivered from Kellogg, ID, to her home in Billings, MT. Not having shipped a vehicle, a personal recommendation led her to J&S Transportation. “Well this is the first vehicle we’ve had transported for us,” says Carmen, “and my main concern was timeliness of pickup and delivery, making sure it was of a smooth process and making sure the truck got here from Idaho damage free. I chose J&S because of a personal recommendation, and I was glad I did.” I filled out the quote form on the J&S website and booked my shipping order online, which was very easy and convenient. “The entire experience went very smoothly. I filled out the quote form on the J&S website and booked my shipping order online, which was very easy and convenient. I found that to be easy and straightforward. Booking online is definitely the way to go.” “I was impressed with the level of customer service and the communication from J&S. After I booked my order online both the dispatch office and the truck driver called me every step of the way, and made sure that I knew what was going on. And the truck got here quickly and safe and sound.” “If we need another vehicle transported, I would have no qualms about using J&S again. I would definitely recommend J&S to anyone who’s looking to transport a vehicle. It was very cost efficient, and they did a great job for… Read more »
Craig Woods used J&S before to ship a car. When he needed to ship his newly purchased vintage Jeep CJ5 from Montana to Washington, he decided to use us again. “I used J&S once before when I had a car shipped from Phoenix, Arizona, to Auburn, WA, where I live,” says Craig. “I found you guys on the internet. I looked up automobile transportation, and I ran through the companies, got some estimates and liked yours. You were cheaper.” “This time, I recently bought a ’77 Jeep CJ5 from a guy in Superior, MT, and needed it shipped to me in Auburn, WA.” “Working with J&S was good. Everything was fine. The driver ran into weather problems, but what can you do about Mother Nature? There was a lot of snow where I was having it shipped from. It slowed the driver down and the original date got pushed back because of weather a couple of days, but it was no big deal. Especially because J&S called to tell me what was going on with my jeep.” I guess what I liked best was that J&S delivered my vehicle at my front door. They were professional, and their communication was to the point. They were efficient and affordable. “I would use J&S again, and recommend them. Their price was good, the delivery was quicker than the maximum amount of time they estimated even with the weather delay and the vehicle got here undamaged.” Thanks for the repeat business, Craig. We… Read more »
Cheryl Chapman shopped around for a car transporter to get her vehicle from Boise, ID, to Missoula, MT. Wading through a sea of emails and phone calls, a personal recommendation led her to J&S Transportation. Our auto shipping quote opened the door, but it was our customer service that sealed the deal for her. But let Cheryl tell you: “I recently bought a 2012 Nissan NV2500 and needed to get it delivered to me in Missoula, MT. Once my name went out on the circuit I honestly got a barrage of phone calls, and emails, and whatever,” says Cheryl. “J&S were recommended to me by the dealership out of Boise, Idaho. They said that they had dealt with J&S before and they were timely and reliable.” “I had gotten a number of estimates from other people, but having a personal recommendation from somebody made a big difference. I’ve read online about the number of transport companies that are out there, and they’re mainly brokers or dispatchers instead of actually doing the transporting themselves.” “J&S’s estimate was very reasonable, and the personal recommendation sealed the deal for me. I just went, ‘I’m going to run with your guys.’” “Once I booked with J&S, Brad did a really great job of keeping me up on things. He seemed a very trustworthy guy and I didn’t have to worry about putting down a deposit and having problems getting my vehicle delivered.” “He always kept me in the loop. I also called him to… Read more »