Vanessa Winslett was moving from Boise, ID, to Henderson, NV, and needed to ship her 2013 Honda Fit. Being a first time auto transport customer, a recommendation by her car dealer led her to choose J&S Transportation to deliver her car. “I was moving and needed to get my car shipped to my new home in Henderson, NV,” says Vanessa. “J&S was recommended by Larry Miller Honda; I purchased my 2013 Fit from there. They told me J&S was the company they use to ships their cars so they went ahead and recommended J&S to me.” “Right away they were very professional. I called them and they answered all my questions. It was very easy for me to book my shipment. J&S were also very good at working around my moving schedule so I could have my car almost right away when I got here to Henderson. They made it very easy to work around my schedule. I told them when I was moving from Boise, and when I was going to be in Nevada. They basically said, ‘Okay, we can have your car there in Henderson after the 20th,’ and that’s exactly what they did.” “I even made a change; I was actually going to leave on the 17th, but ended up leaving day earlier and they still got my car to Henderson within the time they said they were going to deliver.” “What happened was I dropped off my car at the dealership, Larry Miller in Boise, on… Read more »
Our customers talk about their J&S Transportation auto shipping experiences.
Nick Howes of Nye, MT, needed to ship his 2004 Jeep Grand Cherokee from Longmont, CO, to his home. Being in a rural, out of the way locale, it was difficult to find a company that would deliver to his location. That is, until Nick found J&S Transportation. “I hadn’t shipped a car before, but the only concern was that I needed it delivered close to my house,” says Nick. “I’m out in Nye, MT, which was a bit of an issue for some other companies but with J&S that was not an issue at all.” “I bought the vehicle, a 2004 Jeep Grand Cherokee, online from a dealership in Longmont, CO. The dealership was going to set up the transport; in fact they had another transport company contact me, but they wouldn’t deliver beyond Columbus, MT, which is 40 or 50 miles away. That’s when I said ‘Well, that’s not going to work’ and started looking for somebody else. I got on Google and found your website.” “The website worked OK. I didn’t actually deal with J&S initially; the transport was set up by the dealership; I just pointed them to you because you’re in Billings, MT, which is relatively close to me.” “Once that was set, I started talking to J&S. The communication was great. There was a lot of contact. They called me regularly. They didn’t have a specific delivery date until they called me the morning before it was going to be delivered. It took something… Read more »
Anita Johnson was moving cross country from Helena, MT, to Oldsmar, FL. At her family’s urging, she decided to ship her car, a 1998 Toyota 4Runner, instead of hauling it herself. Based on her dealership’s recommendation, she decided to let J&S ship her baby. “I have never ever shipped a car before,” says Anita. “I was planning on driving a 26-foot U-Haul from Helena to Oldsmar–ask me if I’ll ever do that again—and hauling the car behind it. My brother and sister-in-law who live in Oldsmar told me ‘we don’t think you should pull the car behind the trailer because of the wind.’ And then my oldest son got in on it, and he said, ‘I don’t think you should do this, mom.’ I say ‘what the hell wrong with you people? Do you think I’m 90?’ but that’s why we decided that I should ship it.” “I don’t have Internet access, so my sister-in-law got on the internet and found a bunch of brokers and transporters, but she didn’t like this, and didn’t like that. So I got on the phone and called Placer Motors, the dealership in Helena who takes care of my car, and they said they use you.” “After that it was a done deal. I said, ‘I’m done talking to anybody else, because if this is the only company that Placer says they ship with, then this is the company that I want, because I cherish my automobile.’ I’m 67 years old. I’m not going… Read more »
Phil Greenfield of Overland Park, KS, has shipped vehicles before. He knows the auto transport business from the customer side. He recently bought a 1980 Ford F250 from a person in Caldwell, ID, and needed it shipped to his home in Overland. After not having any luck with auto transport brokers, he decided to go a different route. That route led to J&S Transportation. “I’m in Overland Park, Kansas and bought the vehicle, a 1980 Ford F250, from a private individual up in Idaho and needed to get it shipped after I purchased it,” says Phil. “The truck was in Caldwell, Idaho, and I was looking for somebody local because getting trucks out of Idaho coming to the Kansas City area is sometimes difficult.” “I’ve shipped a couple vehicles before through brokers. There are some states that are just inherently difficult to get vehicles out of and Idaho is one of them. There are not a lot of people moving vehicles through that state.” “I initially tried the broker route but wasn’t getting any traction at all. I realized on this particular transport it made more sense to start out with somebody local; that was in the Idaho area because at least they could get the pick-up done, no problem. Going through brokers I wasn’t able to find anybody that could pick it up or even make a commitment to pick it up or get it anywhere close to me once it was picked it up. That’s when I started… Read more »
Kathleen O’Reilly was moving across country and needed to ship her car, a 2002 Subaru Legacy, from Missoula, MT, to her new home in Dallas, TX. An online search led her to J&S Transportation. Even though we had to broker her interstate car transport order, she found the service provided to be more than she hoped for. “I was moving from Missoula, MT, to Dallas, and I did not want to make that drive alone,” said Kathleen. “Also, my ’02 Subaru has about 45,000 original miles on it, and I didn’t want to put the miles the trip would put on it if I drove it myself. That was certainly on my mind.” “I went online and found J&S. I really liked what I saw on your website, the way it’s laid out. Also, you were a local Montana company. Those were two of the reasons I decided to use you.” “The communication was exceptional. They were also personable and made me have a feeling of confidence that my car was going to be there when I needed it be, and they were going to work with me to get that done no matter what the difficulties were. They closed all the gaps and all the loops, and arranged it so my car would be there when I got to Dallas.” “Gary called me a couple of times a day, checking in and letting me know where the truck was and telling me they’re going to be in my neighborhood… Read more »
Ron Machon of Minuteman Parking in Seattle needed to get a 2003 Ford Econoline cargo van from Seattle to their corporate HQ in Los Angeles. A less-than-ideal auto transport experience in the past left a bad taste in his mouth, so when they needed to ship this vehicle, Ron sought out different transporters to deliver this vehicle. He found J&S and our customer service and reliability did the rest. “We had a 2003 Ford Econoline cargo van no we longer needed at the Seattle operations,” says Ron. “They thought we could get better use out of it at our home headquarters in Southern California.” “I actually did a lot of researching into auto transport companies online, and yours was the only one that had your own fleet. That’s the thing that was most appealing to me.” “We had shipped a car before, back in 2001, and it was horrible. It was through a broker. We paid, but then the broker asked us for more money and didn’t want to release the vehicle until we paid more. You guys have your own trucks so I decided to go with J&S.” J&S was very, very well organized. The communication was phenomenal and your speed was superb. I put in the order Thursday; my van was picked up Friday, then shipped and delivered on Sunday. It was so quick and easy, and the timeliness and speed of delivery was great. “I was impressed by J&S’s quick response; the communication was very, very rapid…. Read more »
Tom Spraggins bought a 2009 Ford F-250 from a dealership in Montgomery City, MO, and wanted it shipped to him in Lewiston, MT. Thanks to previous business associations with J&S, he knew who he wanted to get it to him. “I did a car search on the web and found a 2009 Ford F250 at a dealership in Montgomery City, MO,” says Tom. “I bought it and need it sent to me in Lewiston, MT.” “I’ve dealt with J&S through previous business associations and the local dealerships up here like Sparks Chevrolet. They’ve used J&S as well.” “I just Googled J&S, went to their website, and booked the order online.The website was easy to use.” The experience from beginning to end was very good. I would recommend J&S because of their service. J&S were good to work with and did everything they said they would.
Lynda Nugent’s husband, a US Marine, was transferred to an installation in Hawaii, and she wanted to get his 2000 Honda Odyssey to him as quickly as possible. Their friends in the military referred them to J&S. They needed to get the car from Billings to Tacoma, WA, so it could be shipped off to Honolulu. After Lynda booked the transport, we handled the rest. “I heard of J&S from my husband. He’s in the military, in the Marine Corps, and he’d heard it was a very reliable transport company. He had other office mates that had used them or had been referred to by people that really appreciated the service that they got from J&S,” says Lynda. “He picked up on that and forwarded the information to me, and I contacted you, and it was a very successful story for us as well.” “I’d had an auto shipping experience with another company. They were not very reliable. In fact, it was a horrifying experience. They repeatedly rescheduled picking up my vehicle. I didn’t even know if I was going to be here when they were going to pick it up. They rescheduled so many times–and my date to leave was nearing–I was really worried that I would have to leave and have to have my parents take care of it.” “I had to chase them down. They scheduled the pickup in another town instead of where I was living. Then they only transported it part way and called for… Read more »
Kenyon Courts needed to get an inoperable 2005 BMW 330 from Roswell, NM, to Bend, OR. Sifting through emails and Google searches, he came across J&S Transportation. Brad in dispatch did the rest. “I’d started looking because my family has to move out of their house in New Mexico, where the vehicle is stored, to Bend, OR,” says Kenyon. “It has a bad engine and it doesn’t run and we needed to get it shipped. I started looking all over the web side and once I put the query out, I get hundreds of hundreds of emails. I decided to look for somebody that does work here in Washington and J&S popped up on a Google search. I was looking for a vehicle transports that said Kent, Washington, because I am in Kent.” “I looked into them and they seemed like a reputable transporter, so I contacted them and we discussed it. After I talked with the dispatch office in Montana, I decided to go with J&S. Plus I was running out of time. J&S was very straight forward. Even thought the vehicle wasn’t working they said they could find me a transporter for it and I decided to go with them. It was a gut feeling. I do that when I am dealing with somebody when I can’t go and actually physically talk to them. And it turned out very well.” “J&S warned me that because the vehicle is inoperative I might have trouble finding somebody to transport it…. Read more »
Jon Bemis bought a 1975 BMW 2002 Coupe from a dealership in Sacramento, CA, and need to get it transported to his home in Boxford, MA. He had saved up for this vintage car and wanted to make sure it was delivered safely. He used J&S to ship his baby. The car was delivered safely and ahead of schedule, but it was our people and commitment to customer service he was most enthusiastic about. “I found J&S on a web search. There was some pretty good feedback on them. They weren’t a large carrier and I noticed that they had their own trucks, and that appealed to me,” said Jon. “I had bought a car, a 1975 BMW 2002 Coupe, from Luxury Motor Cars in Sacramento, California, and needed it shipped to my home in Boxford, MA. I had shipped a car before, but it goes back quite a ways. It was taken care of by a house mover, United Van Lines, as part of moving a home.” “My first contact was with Brad and after speaking with him I was sold on J&S. Brad is a kind of a guy that comes off as honest. I felt I was dealing with an honest person. I felt like he was being upfront with me on things.” “I only had a concern when Brad told me that he wasn’t going to be able to get it on one of J&S’s trucks. But by this point, I had developed a sense of… Read more »